“I find it maddening, as a consumer, when I'm calling a company that I pay, like my phone company, my cable company, and they refuse to let me talk to a human.”
“I get tons of feedback. I think one of the funniest ones I got was a priest sent me an e-mail and he said he was going to nominate me for sainthood or something like that.”
“Plus, it always bugged me to see how my dad became unable to use the phone when the computers started taking over. So part of my motivation for this fight is in his name.”
