“Business innovation is not enough; new product innovation is not enough, ... Companies are wondering what to do. Our advice is to focus on the customer. Get more from the customer.”
“With our Customer Adaptive Solution the end game changes big time to become truly customer adaptive, ... We will increase the breadth and depth of our product line. There is more coming your way. We will deliver on our promise [to enable you] to leverage one customer [for ROI].”
“I knew it was on the short list of alternatives, ... The top order of preference would have been to get Siebel back on track in terms of growth and profitability in a reasonable amount of time. That's what we as a management team were trying to do.”
“I believe this company is able to get back a couple of billion dollars in revenue, and business intelligence was our ticket to do that, ... That is an absolutely sleeping giant in our portfolio. That's a $15 billion to 18 billion market where there's no one clear market leader. I had very high expectations for the role of business analytics.”
