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    I Like this quote I dislike this quote“We felt our customers wanted more support in the areas that make them the most money: networking, servers, storage, software.”

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    I Like this quote I dislike this quote“Our live answer rate is now 95 percent, higher than it ever was. This is a way of improving our support, not [hurting] it. We're not preventing more people from getting in. As Tech Data grows and evolves, tech support has to grow and evolve around that.”

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    I Like this quote I dislike this quote“We're starting to marshal our resources at Tech Data to respond to the large opportunities.”

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